Download Defects & Beyond
UK housebuilders understand that effective defect management boosts reputation and customer satisfaction. Yet, mastering quality control and resolving issues efficiently can be a challenge. “Defects & Beyond” will guide you through the potential pitfalls.
Inside this comprehensive handbook, you’ll learn:
1) Strategies to effectively analyse and tackle building defects.
2) Best practices for robust quality control and customer communication.
3) How to leverage data for continuous improvement and superior customer care.
“Defect management is not just about fixing problems, it’s about enhancing the way we build and maintain relationships with our clients. This handbook gives you the tools to do just that.” – James Farrell, CEO, Clixifix®