With a focus on innovation and excellence, Lush Mechanical has built a solid reputation for quality work and exceptional customer service.
Now, with the introduction of clixifix®, Lush Mechanical is set to take its customer service to the next level.
clixifix® is a powerful customer care platform designed specifically for the construction industry. The platform allows companies like Lush Mechanical to manage all their customer interactions in one central location.
From scheduling appointments to tracking ticket progress, clixifix® streamlines the entire customer care process, ensuring that clients receive the best possible service.
For Lush Mechanical, the decision to implement clixifix® was an easy one. With a growing customer base and an increasing number of multi-unit projects, the company needed a way to manage its customer interactions more efficiently. clixifix® provides an easy-to-use interface that allows Lush Mechanical to communicate with clients and track progress in real-time.
A key benefit of clixifix® is its ability to help Lush Mechanical manage its workflow more efficiently.
The platform provides a centralised hub for all customer interactions, making it easy for team members to collaborate and share information. With clixifix®, Lush Mechanical can assign tasks, track progress, and ensure that tickets and inspections are completed on time and on budget.
Kim, Customer Care Manager says…
As a Customer Care Manager I am excited to be implementing clixifix® and using it to engage with both our office and field staff. When it comes to QC, we need our team to complete nominated jobs within a given timescale and clixifix® gives us the opportunity to be able to manage this process efficiently.