Introduction
Gentoo Group are a North East-based housing association, who own and manage more than 29,000 homes in Sunderland.
They believe everyone has the right to live in a good quality home they can afford, and invest millions of pounds every year in keeping their existing homes safe, secure, and compliant.
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They’re playing their part in addressing the UK housing crisis locally, by building hundreds of new, modern and contemporary homes for rent in Sunderland – homes that meet the needs of local people and contribute to Sunderland City Council’s City Plan to make the city a more dynamic, vibrant and healthy place to live and work.
In a similar way to their sister development company Gentoo Homes, who produce homes for outright sale, Gentoo Group will be using clixifix® to streamline their aftercare processes and improve customer service.
They’ll be rolling out our newly-enhanced Resident’s Portal, to allow their customers to self-serve and communicate with them directly.
