Technicians app | Clixifix

clixifix® was made for mobile users like you.

The clixifix® Technicians App will allow real-time updates to be sent to residents regarding arrival times for repair work that has been scheduled for their property. It is based primarily on the GPS location of the operative making the visit.

Watch to find out how our technicians app could help your business.

Functionality

Send job details directly to the contractor.

The technician’s app will send jobs directly to the contractor, allowing them to see exactly what type of job they are being assigned to before they arrive.

2-way messaging reduces incoming call volumes.

Streamline customer communication with 2-way contractor to customer communications, reducing the number of incoming call volumes.

Real time location tracking prevents failed appointments.

Customers see their operative arriving with a live ETA, allowing them to see exactly where the operative is and how soon they will be arriving.

In-app completion including sign-on-glass.

The technicians app will provide operatives with the ability to capture imagery, closing commentary, and digital signatures upon completion.

Collect instant customer satisfaction feedback.

Clixifix will capture NPS customer satisfaction feedback from the resident upon completion of a job via SMS.

Send job details directly to the contractor.

The technicians app will send jobs directly to the contractor, allowing them to see exactly what type of job they are being assigned to before they arrive.