Social Housing & BTR Aftercare software is a tool used by affordable housing and rental property providers to manage their property portfolio all in one place.

What is Social Housing & BTR Aftercare software?

Drowning in admin and paperwork probably wasn’t how you imagined the landlord experience. Yet for decades, this was the only way for property managers to oversee their property portfolio. In 2021, new technology has revolutionised the rental market, and landlords and affordable housing providers can now take advantage of aftercare software to streamline all communication associated with customer care.

As a cloud-based tool, aftercare software allows all relevant documents and data to be stored in one place that can be accessed from anywhere in the world, at any time. It’s no surprise it’s been adopted by housing associations and BTR providers alike – it makes everyone’s lives much easier.

Key features of Social Housing & BTR Aftercare software

Whether you’re thinking about aftercare software for residential or commercial property, it has useful features for all different sectors of the property management industry. These include:

• Storage of property and tenant details
• Cost tracking on aftercare defects
• Document storage and management
• Live tracking of the progress of open defects
• Full audit trails on communication with tenants & contractors
• Reports, including contractor performance in resolving defects

5 Benefits of Social Housing & BTR Aftercare software

1. Save money and time

Social Housing & BTR Aftercare software offers the potential to save you a huge amount of money and time. As all key functions are in one place, it minimises additional costs and streamlines your day-to-day administrative tasks. This gives you back your freedom, so you have time to focus on what really matters. In 2021, the software is also very affordable, so you don’t need to worry about expensive set-up fees.

2. Access anywhere, anytime

Whereas you once had to be present in the office and sort through files of paperwork to access the information you need, Social Housing & BTR Aftercare software enables you to access your documents and customer care updates as and when you need them. What’s more, most software is now optimised for use on mobile devices, meaning information can be accessed from anywhere in the world, at any time.

3. Better communication

All information on your tenants and contractors is kept in one place and stored with the relevant properties. The system can also be accessed by your tenants and contractors, which helps to streamline the communication process and gives everyone involved a more enjoyable experience.

4. Data analysis

As a housing provider, it’s essential to inform your decisions with accurate information. When you’re making calculations manually, it can be easy to make a mistake. Aftercare software can interpret data for you, giving you a thorough analysis of your business. The software is also able to produce professional reports showing the costs of aftercare and frequency and type of reported issues, so you can say goodbye to complicated Excel spreadsheets!

5. Keep your data safe

Having all your data stored in the cloud means everything is backed up and stored safely should you ever need it. The risk of losing important documents is eliminated, so you can put your mind at ease.

The best Social Housing & BTR Aftercare software in 2021

In 2021, the aftercare software industry is booming, and there are countless different softwares to choose from. Features vary between different software systems, depending on the needs and preferences of different property management professionals. So how do you choose the software that’s right for you?

Ideal for housebuilders, social housing and BTR providers, clixifix® is one of the fastest growing aftercare softwares in the UK. As well as featuring all the standard aftercare software functions, clixifix® boasts the capacity to manage defects and keep track of repairs right through to resolution. Improving communication between all stakeholders and tracking the progress of reported issues, clixifix® allows you to provide the highest level of customer care, helping to build positive relationships between you and your tenants.

Designed to be simple to use, powerful in production, and endlessly scalable. Once implemented, you can get going straight away.

Get in touch and request a demo today.